Privacy

Privacy policy

Effective April 2026.

Get JobeezySee it work

Last Updated: January 2026 | Effective Date: January 2026

1. Introduction

Jobeezy, Inc. ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our job search assistance service (the "Service").

Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

Account Information:

  • Email address
  • Full name
  • Password (encrypted via AWS Cognito)
  • Phone number (optional)

Profile Information:

  • Target job roles and skills
  • Years of experience
  • Location preferences
  • Salary expectations (minimum and maximum)
  • Career goals
  • Preferred industries and company sizes
  • Remote work preferences
  • Work authorization status
  • Education level
  • Resume (file and extracted text)

Background Information (Optional):

  • Background type (e.g., recovery, formerly incarcerated, long employment gap, caregiver, medical leave)
  • Employment gaps (dates and reasons)
  • Informal or volunteer experience
  • Program completions and certifications
  • Criminal record status (for fair-chance hiring features)
  • Ban-the-Box state of residence
  • Character references

EEOC Voluntary Self-Identification (Optional):

  • Gender
  • Ethnicity
  • Race
  • Veteran status
  • Disability status

Application and Interview Data:

  • Job applications submitted
  • Tailored resumes and cover letters
  • Interview practice answers and evaluations
  • Salary negotiation session data
  • Outcome tracking (interviews scheduled, offers received, etc.)

2.2 Information Automatically Collected

Usage Data:

  • Jobs viewed and saved
  • Application history
  • Feature usage patterns
  • Session duration and frequency

Device Information:

  • Mobile device type and operating system
  • Push notification tokens (for Firebase FCM)
  • IP address
  • Browser type and version

Analytics Data:

  • Page views and click events
  • Scroll depth
  • Form submissions
  • Conversion events (via Google Analytics 4, PostHog, Microsoft Clarity)

2.3 Information from Third Parties

Job Data:

  • Job postings from job boards (Adzuna, JSearch, USAJobs)
  • ATS data from employer systems (Greenhouse)

Analytics and Tracking:

  • User behavior analytics from Google Analytics 4
  • Heatmaps and session recordings from Microsoft Clarity
  • Product analytics from PostHog

3. How We Use Your Information

We use your information for the following purposes:

3.1 Service Provision

  • Match you with relevant job opportunities
  • Generate tailored resumes and cover letters using AI
  • Provide interview preparation questions and feedback
  • Offer salary negotiation guidance
  • Submit job applications on your behalf to employer ATS systems

3.2 Account Management

  • Create and maintain your account
  • Authenticate your identity
  • Process password reset requests
  • Manage your preferences and settings

3.3 Communication

  • Send transactional emails (account confirmations, application updates)
  • Send push notifications about job matches and application status
  • Send marketing emails (with your consent)
  • Send SMS notifications (with your consent)

3.4 Analytics and Improvement

  • Analyze usage patterns to improve the Service
  • Conduct A/B testing on features
  • Monitor service performance and reliability
  • Detect and prevent fraud or abuse

3.5 Compliance and Safety

  • Comply with legal obligations
  • Enforce our Terms of Service
  • Protect against security threats
  • Conduct internal audits

3.6 Fair-Chance Hiring Features

  • Identify employers with fair-chance hiring policies
  • Provide guidance on criminal record disclosures
  • Help users navigate Ban-the-Box state requirements

4. Information Sharing and Disclosure

We do not sell your personal information. We share your information only as described below:

4.1 With Employers

  • We submit your tailored resume, cover letter, and application data to employers through their ATS systems when you authorize an application
  • We share only the information necessary for the application process
  • We do not share sensitive background information (criminal record, employment gaps) with employers unless required by law or you explicitly authorize it

4.2 With Service Providers

We share information with third-party service providers who perform services on our behalf:

AI and Machine Learning:

  • Google Cloud Vertex AI (for job matching and recommendations)
  • Anthropic (for resume tailoring, interview prep, and negotiation coaching)

Infrastructure and Security:

  • AWS (for cloud hosting, databases, storage, authentication)
  • Sentry (for error monitoring and crash reporting)

Communication:

  • Resend (for email delivery)
  • Firebase (for push notifications)
  • AWS SNS (for SMS notifications)

Analytics:

  • Google Analytics 4 (for usage analytics)
  • PostHog (for product analytics)
  • Microsoft Clarity (for session recordings and heatmaps)

These service providers are contractually obligated to protect your information and use it only for the purposes specified.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.5 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

5. Third-Party Services

Our Service integrates with various third-party services. Each service has its own privacy policy:

We encourage you to review these privacy policies.

6. Data Security

We implement industry-standard security measures to protect your information:

6.1 Encryption

  • Data in transit is encrypted using TLS 1.2+
  • Data at rest is encrypted using AES-256
  • Passwords are hashed using AWS Cognito's secure authentication

6.2 Access Controls

  • Access to personal information is restricted to authorized personnel
  • Employees undergo background checks and security training
  • Multi-factor authentication is required for administrative access

6.3 Infrastructure Security

  • We use AWS cloud infrastructure with security best practices
  • Web Application Firewall (WAF) protects against common attacks
  • Regular security audits and penetration testing

6.4 Monitoring

  • 24/7 security monitoring and threat detection
  • Automated alerts for suspicious activity
  • Incident response procedures for data breaches

Despite these measures, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your information for different periods based on the purpose:

7.1 Account and Profile Data

  • Retained while your account is active
  • Deleted within 30 days of account deletion request

7.2 Application Data

  • Job applications: Retained for 2 years
  • Tailored resumes and cover letters: Retained for 2 years
  • Interview prep answers: Retained for 90 days
  • Negotiation coach sessions: Retained for 90 days

7.3 Analytics and Logs

  • Usage analytics: Retained for 14 months
  • Server logs: Retained for 90 days
  • Error logs: Retained for 90 days

7.4 Consent and Audit Trail

  • Consent records: Retained for 7 years
  • EEOC self-ID audit log: Retained for 7 years (regulatory requirement)

7.5 Legal Requirements

We may retain information longer if required by law or for legitimate business purposes, such as fraud prevention or dispute resolution.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

8.1 Access Rights

  • Request a copy of your personal information
  • Request information about how we use your information

8.2 Correction Rights

  • Update or correct inaccurate information
  • Add information to your profile

8.3 Deletion Rights

  • Request deletion of your personal information
  • Delete your account through the app or by contacting us

8.4 Portability Rights

  • Request a machine-readable copy of your information
  • Request transfer of your information to another service

8.5 Objection Rights

  • Object to processing of your information for certain purposes
  • Withdraw consent for marketing communications

8.6 Restriction Rights

  • Request restriction of processing of your information

8.7 California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect
  • Right to delete personal information
  • Right to opt-out of sale of personal information (we do not sell your information)
  • Right to non-discrimination for exercising privacy rights

8.8 European Residents (GDPR)

If you are a European resident, you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to be informed
  • Right of access
  • Right to rectification
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Rights related to automated decision-making

8.9 Exercising Your Rights

To exercise your rights, please contact us at privacy@jobeezy.com. We will respond within 30 days (or as required by applicable law).

9. Children's Privacy

The Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These transfers may include:

  • United States: Our primary data processing location (AWS us-east-1 region)
  • European Union: Google Cloud Vertex AI may process data in EU regions
  • Other locations: Third-party service providers may operate globally

When we transfer your information internationally, we ensure appropriate safeguards are in place, including:

  • Standard contractual clauses (SCCs) approved by the European Commission
  • Compliance with the EU-U.S. Data Privacy Framework (if applicable)
  • Contractual obligations requiring equivalent protection

11. Cookies and Tracking Technologies

11.1 Cookies

We use cookies and similar technologies to:

  • Authenticate users
  • Remember preferences
  • Analyze usage patterns
  • Provide personalized content

11.2 Cookie Consent

  • EU visitors are presented with a cookie consent banner
  • Non-EU visitors have implicit consent for essential cookies
  • You can manage cookie preferences through your browser settings

11.3 Cookie Types

  • Essential Cookies: Required for the Service to function
  • Analytics Cookies: Used by Google Analytics 4 and PostHog
  • Performance Cookies: Used by Microsoft Clarity for session recordings
  • Marketing Cookies: Used for personalized content (with consent)

11.4 Do Not Track

We currently do not respond to Do Not Track (DNT) signals. However, you can opt out of analytics tracking through our cookie consent banner.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Sending an email notification to registered users
  • In-app notifications for mobile users

Your continued use of the Service after such changes constitutes your acceptance of the updated policy.

13. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Privacy Contact:

  • Email: privacy@jobeezy.com
  • Address: Jobeezy, Inc., Austin, Texas

General Inquiries:

  • Email: hello@jobeezy.com

Data Protection Officer (EU Residents):

  • Email: dpo@jobeezy.com

By using the Jobeezy Service, you acknowledge that you have read, understood, and agree to this Privacy Policy.